City of Austin: Senior Court Case Manager/ Youth Services Supervisor Closes: October 31, 2022

October 20, 2022 1:33 PM | Anonymous member
Posting Title Senior Court Case Manager/Youth services Supervisor
Job Requisition Number COA087128
Position Number 113333
Job Type Full-Time
Division Name Municipal Court
Minimum Qualifications

Education and/or Equivalent Experience:

  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Social Work, Behavioral Science, or Criminal Justice, plus two (2) years of experience working with youth services or municipal court and two (2) years of lead or supervisory experience.
  • Experience may substitute for education up to the maximum of four (4) years.


Licenses and Certifications Required:

  • None
Notes to Applicants

Employment Application:

The City of Austin employment application is an official document; incomplete applications will not be considered.
Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

  • The Employment Record should be complete with job titles, employment dates, job duties, functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
  • Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
  • Please note that Austin Municipal Court may close the job posting at any time after 7 days from the date of the initial advertisement.
  • Once the job posting has closed, applications cannot be changed.


Additional Information:

Skills assessments may be used to determine selection for interview process after initial applicant review.
This position will require a pre-employment Criminal Background Investigation (CBI)

Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.



This position is eligible for Public Service Loan Forgiveness (PSF) Program. This program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans.

Pay Range

$26.99 – $32.70 per hour

Hours

Monday – Friday 9:00 a.m. to 7:00 p.m. with one of those days (except Thursday) being a half day (4 hours). Additionally, the Supervisor may need to occasionally shift to accommodate evening class/ docket coverage for youth and families and/or business needs. After training is complete, a 4X10 schedule may be offered in addition to scheduled telework opportunities.

Job Close Date
10/31/2022
Type of Posting External
Department Municipal Court
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location 6800 Burleson Road, Building 310, Ste 175 Austin, TX 78744
Preferred Qualifications

Preferred Experience:

  • Experience developing and facilitating training.
  • Experience working with youth or juveniles.
  • Experience leading, supporting or partnering with community engagement programs.
Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


  1. Supervises case managers performing a wide range of tasks in support of the Youth Services Program and external and internal customers.
  2. Designs and implements systems and procedures under Municipal Court guidelines to ensure uniform and accurate youth case management including case initiation, docket settings, docket notifications, docket attendance, system updating, compliance case monitoring, and quality control.
  3. Designs assessment tools and conducts assessments for service plans as needed.
  4. Coordinates external alternative sentencing options to include community resources such as, but not limited to, Local, State, and Federal agencies; parenting resources; school resources; other court services; medical resources; healthcare partners; non-profit agencies; and others to assist youth in learning to live as a competent member of the community.
  5. Designs and implements internal alternative sentencing options to include recommended classes, impact panels, community service, and term papers in addition to services provided by other City departments such as the Downtown Austin Community Court, Austin Police Department, and others.
  6. Provides oversight or coordinates with Teen Court. Researches special issues concerning youth services and make recommendations to management.
  7. Develops and maintains working relationship with other courts, school districts, community service organizations, and City departments to develop and implement collaborative youth services.
  8. Participates in strategic and long-range planning including the Court’s business plan, forecasting, and annual budget.
  9. Participates in developing and monitors program goals, objectives, and performance measures; and compiles statistical and financial information as needed.
  10. Works with management to ensure compliance with State and Local laws affecting municipal courts and ensure all Federal, State, and Local reports are filed in a timely manner.

Responsibilities – Supervision and/or Leadership Exercised:

  • Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of Municipal Court operations.
  • Knowledge of Federal, State, and Local laws.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge of supervisory and managerial techniques and principles.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to compile data/information for reports, cost estimates, etc.
  • Ability to write informational reports.
  • Ability to engage youth and their parents.
  • Ability to be creative in developing alternative sentencing (and/or treatment) options.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other City employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * The minimum requirements for the Senior Court Case Manager are: Bachelor’s degree from an accredited college or university with major coursework in Social Work, Behavioral Science, or Criminal Justice, plus two (2) years of experience working with youth services or municipal court and two (2) years of lead or supervisory experience. Experience may substitute for education up to the maximum of four (4) years. Do you meet the minimum qualifications for this position?
    • Yes
    • No (Disqualifying)
  2. * If identified as a top candidate, do you agree to a criminal background check (CBI)?
    • Yes
    • No
  3. * Please list all days and/or hours that you cannot regularly work.

    (Open Ended Question)

  4. * Please describe any lead or supervisory experience you may have to include the number of people supervised, hiring, training, assigning and prioritizing work, and evaluating employee performance. List which employer(s) you have this experience with.

    (Open Ended Question)

  5. * Please describe your experience working in the criminal justice system. List which employer(s) you have this experience with.

    (Open Ended Question)

  6. * Please describe your experience developing and facilitating educational programs or training. List which employer(s) you have this experience with.

    (Open Ended Question)

  7. * Please describe your experience working with youth/juveniles. List which employer(s) you have this experience with.

    (Open Ended Question)

  8. * Please describe your experience working supporting community events and/or leading staff through a community engagement project. List which employer(s) you have this experience with.

Apply Now




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