Associate Hearing Officer, Austin Municipal Court

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By joining us, you become part of a community that values its people and is committed to making Austin

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Job Description:

Purpose:

Under minimal supervision of the Hearing Office, investigates and evaluates disputed civil violations and

determines liability and appropriate enforcement actions.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following.

Other related duties may be assigned.

Performs hearing officer functions, including managing and conducting recorded hearings

in person, virtually, or in writing to determine liability of civil violations, and makes

judgments based on examination of ordinances, maps, files and other documentary

evidence.

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Researches and applies appropriate laws regarding contested civil violations and

determines liability. Answers pre- and post-hearing correspondence.

Performs research to determine ownership of vehicles accumulating multiple civil

violations.

Communicates information and detailed explanations to internal and external customers

about the civil parking enforcement program, hearing dates, report data, etc.

Performs research and executes independent discretion to confirm boot eligibility; confirms

and orders the authorization to boot and/or tow vehicles in violation of City of Austin

ordinances.

Schedules hearings, if necessary, and rules on extensions, continuances, and receipt of

evidence.

Investigates civil violation sites and signage and communicates with stakeholders to

determine validity of disputed claims.

• Enters findings and other information into courts case management system.
• Negotiates payment plans for boot-eligible vehicles to forestall booting and/or towing.

Recommends changes to civil case handling policies and procedures to the Hearing

Officer.

Responsibilities - Supervisor and/or Leadership Exercised:

None.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and

demonstrate, with or without reasonable accommodations, that the essential functions of the job can be

performed.

• Knowledge of Federal, State and Local laws.
• Knowledge of City practices, policy and procedures.
• Knowledge of criminal enforcement proceedings.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in planning and organizing.
• Ability to handle difficult situations.

Ability to read, comprehend, and interpret laws and ordinances governing municipal civil

violations or other administrative hearings.

Ability to establish and maintain good working relationships with City employees and the

public.

Minimum Qualifications:

Associate's degree from an accredited college or university with major course work in a

field related to Business Administration, Social Science, or other related field plus two (2)

years’ experience in a related field.

• Experience may substitute education up to a maximum of two (2) years.

Licenses and Certifications Required:

None.

Preferred Qualifications:

Experience in interpreting laws and ordinances governing municipal civil violations or

experience in conducting administrative hearings.

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• Experience with personal computers.
• Bilingual in English and Spanish preferred but not required.

Strong oral and written communication skills to include excellent proofing and editing

abilities.

Ability to travel between offices of court's main location and City Hall depending on

business needs.

Notes to Candidate:

Employment Application:

The City of Austin employment application is an official document; incomplete applications will not be

considered.

Please be sure to detail on the application all current and previous employment that you wish to be

considered as part of your qualifications.

Detailed, complete Employment Application is required to help better evaluate the

applicant’s qualifications – minimum and preferred as noted on the job posting. Incomplete

applications will be disqualified.

• You must use “N/A” for fields that are not applicable.
• Employment history dates must include month and year.

Verification of employment history dates on resume should match online Employment

Application.

Starting salary will be based on overall relevant experience from your employment

application, not your resume or cover letter.

Please note that Austin Municipal Court may close the job posting at any time after 7 days

from the date of the initial advertisement.

Additional Information:

Skills assessments may be used to determine selection for interview process after initial applicant review.

Department:

Municipal Court

Location:

6800 Burleson Road, Building 310, Suite 175, Austin TX 78744

Pay Range:

$26.03 - 31.04 per hour

(Effective 10-1-25)

Days and Hours:

• 9:00 a.m.- 6:00 p.m. Monday-Friday

Schedule may include days, evenings, nights, weekends and/or holidays. Austin Municipal

Court is a 24 hour, 7 days per week business operation. Schedule/location may change

based upon business needs.

Associate Hearing Officers staff offices at the court's main location and an office at City

Hall located at 301 West 2nd Street, Austin, TX 78701.

Travel:

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If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safet

y Program, you may drive when necessary to multiple locations as part of your regular job duties.

Otherwise, you are responsible for getting to and from these locations.

CBI:

If selected as top candidate for this position you must pass a Criminal Justice Information Systems (CJIS)

fingerprint-based background check to be hired and maintain CJIS eligibility. Due to CJIS requirements

related to system access, the following will result in being disqualified for this position: Felony Convictions,

Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor

Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence

Convictions.

Critical Employee Designation:

This position has been designated as a Critical Employee position. Critical Employees are considered

necessary and vital and support activities that impact City or department operations. This work can be

done while at a designated work site or while working at an alternate work location. Critical employees

who are able to work at an alternative work location are required to do so. Schedules may be modified and

employees may be reassigned to another area during extraordinary situations or emergency conditions to

provide essential services.

Important Note to Applicants:

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close

at 11:59 PM the day before the date listed. All application steps, including attachments and submission,

must be fully completed before that time.

Working with the City of Austin provides a number of health and welfare benefits such as low-cost

medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and

more. Please click HERE for more information.

This position is eligible for Public Service Loan Forgiveness (PSF) Program. This program is a federal

program that is intended to encourage individuals to work in public service by forgiving the balance of their

federal student loans.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color,

national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In

addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS

Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be

at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require

reasonable accommodation during the application process or have a question regarding an essential job

function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Job Details

Job Requisition ID JR101224

Location Bergstrom Technology Center

Posting Date 09/18/2025 - 8 days ago

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Posting End Date 10/10/2025 (13 days left to apply)

Job Family Legal

Time Type Full time

Job Type Regular

Supervisory Organization Muni Ct-Civil Administration (Isaac Hernandez)

https://austintexas.wd5.myworkdayjobs.com/en-US/COA_Careers/job/Bergstrom-Technology-

Center/Associate-Hearing-Officer--Austin-Municipal-Court_JR101224

We're Hiring for Associate Hearing Officer, Austin Municipal Court!